Terms & Conditions

1. Agreement to Terms

These Terms & Conditions apply to all visitors, customers, and users of Voucher Infinity. They govern your use of our website and the services related to the purchase of exam vouchers.

By continuing to use our website or placing an order, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of these Terms & Conditions, you should not continue to use our services.

2. Voucher Services

Voucher Infinity provides exam voucher options for selected examinations and certification programmes. The availability of a particular voucher may depend on the examination provider, programme requirements, location, and current availability.

Each exam provider may have its own rules regarding voucher validity, eligibility, registration, redemption, scheduling, rescheduling, and examination procedures. Customers are responsible for reviewing the applicable exam requirements before completing a purchase.

Voucher Infinity may modify, temporarily suspend, or discontinue the availability of specific vouchers when required due to changes in provider policies, programme availability, operational requirements, or other relevant circumstances.

3. Pricing & Orders

Customers must provide accurate and complete information when placing an order. This includes the correct contact details and any information required to process the voucher request.

Prices, promotional offers, and voucher availability may change at any time before an order is successfully confirmed. Customers should carefully review the selected examination and voucher details before making payment.

An order may be reviewed before processing. Voucher Infinity reserves the right to decline, delay, or cancel an order where payment verification is unsuccessful, incorrect information has been provided, the requested voucher is unavailable, or unusual or unauthorized activity is identified.

4. Voucher Delivery

Voucher information will be delivered using the contact details provided during the order process. Delivery time may vary depending on order verification, payment confirmation, voucher availability, and other operational requirements.

Customers are responsible for providing a valid and accessible email address or other requested contact information. Voucher Infinity cannot be held responsible for delays caused by incorrect information submitted by the customer.

Once voucher details are delivered, customers should keep them secure and use them according to the rules established by the relevant examination provider. Voucher codes should not be shared with unauthorized individuals.

5. Customer Responsibilities

Customers agree to use the Voucher Infinity website and purchased vouchers only for lawful and intended purposes. You are responsible for ensuring that the exam, voucher type, and other selected details are appropriate for your requirements before completing your purchase.

You must not copy, alter, duplicate, resell, transfer without authorization, or misuse any voucher obtained through our services. Customers must also not attempt to access another person's order, interfere with website operations, or use our services in a fraudulent or unauthorized manner.

The rules governing exam registration, scheduling, attendance, identification, and examination procedures are determined by the relevant exam provider. Customers are responsible for complying with those requirements.

6. Cancellations & Refunds

Cancellation and refund eligibility may vary depending on the status of the order and the conditions associated with the specific voucher. Once a voucher has been issued, redeemed, or otherwise made subject to provider restrictions, cancellation or refund options may be limited.

Customers requiring assistance with an order should contact our support team as soon as possible. Each request may be reviewed based on the order status and applicable voucher conditions.

Where a refund is approved, it will generally be processed through the original payment method, subject to applicable payment provider and processing timelines.

7. Updates to These Terms

Voucher Infinity may revise or update these Terms & Conditions when necessary. Changes may be made to reflect updates to our services, operational processes, legal requirements, or examination provider policies.

The latest version of these Terms & Conditions will be published on this page along with an updated revision date. Continued use of the website or our services after changes are published indicates acceptance of the revised terms.

We encourage customers to review this page periodically to remain informed about the current Terms & Conditions.

8. Contact Us